How it works

NFC Technology:
NFC (Near Field Communication) is a technology that enables short-range wireless communication between two electronic devices. It allows data exchange between devices with ease and security.

System Integration:
Dorsko integrates NFC technology into watches and badges worn by service workers. Through this integration, workers can receive tips from customers.

Tipping Process:
Customers can tap their NFC-enabled phones on the badge attached to the worker’s NFC-enabled watch. This action directs the customer to the worker’s payment profile.

Payment Profile and Tipping:
Once directed to the payment profile, the customer can choose the desired tip amount and complete the transaction. The payment profile supports various payment methods including card payments, site balance, and is integrated with Google Pay and Apple Pay.

Rating and Feedback:
Customers who leave tips can also rate and leave comments about the service they received. This allows digital feedback and helps evaluate worker performance.

User Profile Features:
Tippers can personalize their profile by showing past tipping history and preferences, such as how they like their food cooked or how they prefer to be addressed.

Social Media and Community:
Dorsko not only digitalizes the tipping experience but also becomes a social media platform. Users can engage with others, share experiences, and offer suggestions.

Data and Analytics:
Tippers can view the total amount they’ve tipped on their profiles. This provides valuable insights for both workers and businesses and helps improve service quality.

Conclusion:
NFC-enabled watches and badges are part of Dorsko’s system that transforms tipping into a digital, social experience. It allows customers to tip easily, while giving workers a way to gather performance feedback and insights into customer preferences.